A
new Which? investigation has revealed bank failures that could leave customers
out of pocket.
We
went to high street banks and building societies with a list of straightforward
questions about Individual Savings Accounts (ISAs). The results were
eye-opening
.
At
the bottom of the table were Co-operative Bank and Yorkshire Bank, answering
just 31% of our questions correctly. Even the best performer, TSB, only
managed to get 64% of the questions right.
ISAs
are supposed to be simple products, yet 85% of staff couldn’t correctly tell us
the 2015/16 ISA limit (£15,240 in case you're wondering). We think it’s
inexcusable for bank staff to have such a worrying lack of knowledge.
People
deserve advice they can trust when it comes to their hard-earned savings.
If
you agree, please join the 58,000 people who have already signed our Scrap the Savings Trap petition today.
|
No comments:
Post a Comment